td999's Privacy Policy

1 Introduction & Scope

td999 is a trusted online entertainment platform in Bangladesh. We take the protection of our users' personal information seriously. This Privacy Policy ("Policy") describes how td999 collects, uses, stores, and protects your personal information.

This policy applies to our website, mobile version, and all related services. If you continue to use our services, it will be assumed that you have read and agreed to the terms described in this policy.

We may update this policy from time to time. Any changes will be published on this page, and the date of the latest review will be noted at the top of the policy. For significant changes, we will notify you at your registered email address.

2 What Information We Collect

td999 collects the following types of information:

a) Identity Information

• Full name and preferred username
• Date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• National ID or passport number (for identity verification)

b) Financial Information

• bKash, Nagad, Rocket, Upay, or bank account number (for processing transactions)
• Deposit and withdrawal history
• Balance and bonus usage records

c) Technical Information

• IP address, browser type and version
• Operating system and device type
• Cookie and session data
• Platform access and activity logs

d) Gaming Activity Information

• Game history and betting records
• Preferred game categories and play style
• Bonus and promotion usage details
• VIP tier progress

3 How We Collect Information

td999 collects information in several ways:

• Directly provided: You provide information directly through registration, login, deposit, and withdrawal forms.
• Automatically: Technical information is collected via cookies and tracking technologies while you use our platform.
• From third parties: Limited information may be received from identity verification service providers and payment processors for security purposes.

4 Purpose of Using Information

Your information is used only for the following specific purposes:

• Creating, managing, and securing accounts
• Age and identity verification (minimum 21 years)
• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay, and bank transfers)
• Providing bonuses, VIP rewards, and promotional offers
• Customer support and issue resolution
• Preventing fraud, money laundering, and security threats
• Enforcing responsible gaming policies
• Improving service quality and refining the user experience
• Meeting applicable legal and regulatory obligations

td999 never sells your personal information to advertisers or unrelated third parties.

5 Information Sharing Policy

We respect your privacy. However, information may be shared in the following limited circumstances:

a) Service Provider Partners

With trusted partners who assist with payment processing, identity verification, technology infrastructure, and customer support — only the necessary information and under strict confidentiality agreements.

b) Legal Obligations

It is our legal duty to provide information in accordance with valid orders from a competent court or regulatory authority. Only the specific information requested will be provided.

c) Security and Fraud Prevention

Information may be shared with relevant authorities or service providers to protect account security and to detect and prevent fraud or money laundering.

6 Data Security Measures

td999 has implemented industry-standard technical and organizational measures to secure your information:

• SSL/TLS Encryption: All data transfers are protected by 256-bit SSL encryption.
• Secure Servers: Sensitive information is stored on firewall-protected, continuously monitored servers.
• Two-Factor Authentication: An additional layer of security for account login.
• Access Controls: Only authorized staff can access your information, and they are bound by confidentiality agreements.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.
• Data Backups: Data is regularly backed up to prevent loss in the event of a technical issue.

However, transmitting information over the internet is not entirely risk-free. While we strive to ensure the highest level of security, an absolute guarantee of complete security is not possible.

7 Cookie Policy

Cookies are small text files stored on your device. td999 uses cookies for the following purposes:

Essential Cookies

These are necessary for the basic functionality of the platform, such as maintaining login sessions and security verification. The site will not function properly without these cookies.

Functional Cookies

Used to remember your preferences (such as language or theme) and to personalize your experience.

Analytical Cookies

Help us understand how the site is used and improve service quality. This information is analyzed in aggregate and is not personally identifiable.

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the site.

8 Data Retention Period

td999 stores your information only for as long as necessary. The general policy is as follows:

• All account and transaction data is retained while the account is active.
• Even after an account is closed, information may be retained for a specified period due to legal and regulatory requirements.
• Marketing and communication data will be deleted when you withdraw your consent.
• In the case of a legal dispute or investigation, related information may be retained until it is resolved.

After the designated period, data is securely deleted or anonymized.

9 Your Rights

As a td999 user, you have the following rights over your own information:

Right to Access

You may request a copy of the information we hold about you at any time.

Right to Rectification

If any of your stored information is incorrect, contact our customer support to have it corrected.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

Right to Object to Processing

You may object to marketing communications or certain types of processing.

Right to Data Portability

You may request your information in a structured, commonly used format.

10 Protection of Minors

td999's services are intended only for those aged 21 and above. We do not knowingly collect information from any minor. If we become aware that a minor has registered, the account will be closed immediately and the related information will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact our customer support immediately.

11 International Data Transfers

Our servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that equivalent privacy protection measures are in place in that country or organization.

In all cases, international data transfers will be conducted in accordance with the standards of this privacy policy and applicable law.

12 Policy Changes

We may update this privacy policy due to business changes, new services, or legal requirements. Changes will be published on this page.

For significant changes, we will send a notification to your registered email address. If you continue to use the service after a new policy is published, this will be considered acceptance of the updated policy.

We recommend that you visit this page regularly to stay informed about the latest policy.

13 Responsible Gaming and Data

As part of td999's responsible gaming policy, we may analyze your gaming activity to identify early signs of problematic behavior and provide support where needed.

Using this information, we provide tools such as self-exclusion, deposit limits, or counseling referrals. To learn more, visit our Responsible Gaming page.